The ASHHRA Podcast
The ASHHRA Podcast is the definitive audio briefing for healthcare HR leaders navigating what’s next.
Hosted by Bo Brabo and Luke Carignan, this weekly podcast explores the forces reshaping the healthcare workforce, from talent shortages and leadership burnout to data-driven HR strategy, labor relations, and policy shifts that impact care delivery.
Each episode features candid conversations with CHROs, senior executives, and industry change-makers who are solving real problems inside hospitals and health systems right now. No theory, no fluff, just practical insight from leaders in the arena.
Listeners gain clarity on complex workforce challenges, early signals on emerging trends, and grounded perspectives that help bridge strategy and people operations. Whether you lead HR for a health system, support workforce strategy, or influence organizational culture, this podcast equips you to make better decisions with confidence.
New episodes drop weekly, with timely news updates, deep-dive conversations, and forward-looking insights designed for healthcare HR leaders preparing for 2026 and beyond.
The ASHHRA Podcast
#226 - Proven Ways to Boost Healthcare Workforce Retention
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
What a VP of Clinical Efficiency Needs HR to Understand
Featuring Katie Abebe, Vice President of Clinical Efficiency, Upstream Rehabilitation
If you have ever wondered what it feels like to run clinical operations across 800 clinics in 25 states — and what that VP actually needs from HR to make it work — this is the episode. Katie Abebe took an unconventional path from construction to community college to a doctorate in physical therapy from Chatham University, and now builds systems for clinical quality and efficiency at one of the top five largest outpatient rehab providers in the country.
⚙️ What Clinical Efficiency Actually Means Clinical efficiency is not just operational throughput. It is eliminating waste, aligning what payers require with what is best for the patient, and delivering high-quality care within insurance-constrained reimbursement models where margins are already thin. One missed clinician can eliminate an entire week's margin at a single clinic. The math is not forgiving.
🧑⚕️ What HR Can Do for a Clinical Workforce Right Now Katie's direct answer: flexibility and compensation. Clinical staff carry a unique burden — when they cannot show up, real patients go without care and real revenue disappears. Systems that have built flex clinician pools are absorbing that risk. For PT specifically, reimbursement has not kept pace with inflation, meaning highly credentialed clinicians are often financially stressed. Performance-based earning opportunities — not just productivity bonuses — are a meaningful retention lever.
🤖 AI in the PT Space: The Promise and the Guardrails Upstream is already using AI to reduce documentation burden — the number one reason Katie says she left the clinic. On the horizon: AI-assisted triage at the front of the funnel, helping route patients to providers most likely to deliver results. But Katie draws a clear line. AI for notes and scheduling? Embrace it. AI making the final clinical call without a human in the lead? Not yet.
🔎 The HR Takeaway Build the flex pool. Create performance-based earning paths. And when a clinician's attendance pattern shifts, don't go straight to corrective action — go to the conversation. It is almost never a work problem.
Enjoying the show? Subscribe to The ASHHRA Podcast on your favorite podcast platform so you never miss an episode.
From Our Sponsor(s)...
Optimize Pharmacy Benefits with RxBenefits
Elevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital’s own pharmacies. Discover smarter strategies with RxBenefits.
Learn More here - https://rxbene.fit/3ZaurZN
HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams.
Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner.
HealthCare Associates Credit Union — a healthier benefit for healthcare HR leaders and their teams.