#124 - Building An HR Department Founded On Trust

Dive into a riveting conversation with Holly Turner, the accomplished CHRO and market operations leader at Baptist Memorial Healthcare in Memphis, TN, alongside co-hosts Bo Brabo and Luke Carignan.

Episode Highlights:

• Holly Turner's Journey: From her early days as an administrative intern to ascending to a top leadership role, Holly's story is a testament to the power of mentorship and relentless dedication. Learn how Dr. Paul Fitzgerald and HR director Jerry Barbary recognized and nurtured her potential.
• Keys to Holly's Success: Discover Holly's "3 R's"—Responsiveness, Resourcefulness, and Relationships—that have been pivotal in her career growth. A blend of innate skills and refined strategies through mentorship shaped her path.
• Technology in HR: Anne Segura Manint discusses the transformative impact of AI and technology in modern HR practices. Learn how these advancements are streamlining processes and allowing HR teams to focus more on human interaction and meaningful employee engagement.
• Embracing Mistakes and Learning: Holly shares personal anecdotes about mistakes that became learning experiences. With stories from Bo’s military days, this segment emphasizes the importance of resilience and accountability.
• ERP System Transformation: Holly provides insights into the ongoing ERP system improvement at Baptist Memorial—an effort to enhance organizational processes in a post-pandemic world.

Key Takeaways:

• Mentorship's Role: Understand how mentors like Jerry Barberie and Brenda Johnson played crucial roles in shaping Holly's approach to HR. Their supportive reactions to mistakes highlighted the importance of learning and growth.
• Creating a Supportive Environment: Holly believes that a work culture rooted in professional love and trust allows team members to own mistakes, fostering a culture of openness and effective problem resolution.
• Future Vision for HR: The group envisions a future where technology facilitates HR roles by eliminating administrative burdens, allowing professionals to focus on development and interpersonal relationships.

Join us in this introspective and inspiring episode where our speakers discuss the evolving landscape of HR, resilience, and the unyielding spirit of growth.

Stay tuned for these invaluable insights and more by clicking the links above. We appreciate your continued support and look forward to hearing your thoughts on this episode.

Best regards,

The ASHHRA Podcast Team

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