#104 - Key Strategies for Healthcare Success

In this episode, Bo and Luke engage in a compelling conversation with Joyce Newmyer, the Chief People Officer and President at Adventist Health Oregon Network, who brings a wealth of experience in healthcare HR. Joyce discusses the varied attitudes towards jobs in the healthcare industry, particularly highlighting the selflessness and dedication shown by healthcare workers during the COVID-19 pandemic. Topics range from her extraordinary professional journey, her transition to the role of Chief Culture Officer, operational effectiveness in healthcare, and the strategic importance of leadership and culture in enhancing organizational performance.

Key Takeaways:

1. Compassionate Leadership in Healthcare: Joyce emphasizes the vital role of compassionate leadership in shaping a positive organizational culture and inspiring employees to go the extra mile.

2. Importance of Valuing Nurses: Addressing the ongoing nursing shortage, Joyce highlights the need for healthcare organizations to support and push nurses towards working at the top of their licenses to maximize their contribution and satisfaction.

3. Operational Excellence: Joyce outlines three crucial areas for operational effectiveness: clinical excellence, zero harm, and smart growth through mergers and acquisitions.

4. Personal and Professional Growth: Through her story, Joyce showcases the importance of being open to new responsibilities and continuous learning, which can lead to significant career growth in healthcare.

5. Curiosity and Innovation: Joyce underscores the values of being a force for good and staying curious, driving continuous improvement and innovation in healthcare.

We hope you enjoyed this episode of The ASHHRA Podcast. Don't forget to subscribe, leave us a review, and visit the [ASHHRA website](https://www.ashhra.org) for more valuable resources. Join us next time for more insights and discussions with leading healthcare HR professionals.

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